What can KAI actually do, beyond answering questions?
How does KAI work across chat, voice, WhatsApp and email?
How does KAI know when a human needs to step in?
Can KAI work with the systems we already use?
What happens when KAI does not know the answer?
02 / Three capabilities. One KAI.
Chat. Voice. Intelligence. Each powerful on its own. Better together.
KAI Chat
Resolve the need, not just the question.
A conversational resolution layer across your digital institution. Answer questions, understand context, guide the next step and complete permitted actions without forcing someone to find the right department, screen or document first.
Inbound and outbound conversations at institutional scale.
Answer incoming calls. Call new enquiries back immediately. Follow up on applications. Reach offer holders. Run event, placement or alumni outreach. Handle large concurrent volumes and hand the conversation to a person when needed.
Move from dashboards and reports to questions, analysis and decisions. KAI can return data, analysis, comparisons, segments, summaries, reports, anomalies, recommendations and next actions based on the information it is permitted to access.
Chase 400 incomplete applicationsAnswer fee queries at 11pmCall back every new enquiry in 60 secondsFollow up with offer holdersRoute a scholarship question to financeRemind students about document uploadsRe-engage last year’s dropped leadsBook 30 interview slotsChase 400 incomplete applicationsAnswer fee queries at 11pmCall back every new enquiry in 60 secondsFollow up with offer holdersRoute a scholarship question to financeRemind students about document uploadsRe-engage last year’s dropped leadsBook 30 interview slots
03 / KAI Agents
100x your team’s capacity with our KAI agents
KAI can do it all, across messages, Whatsapp, calls, emails and more - all targeted towards specific tasks and outcomes
Admissions Counselling AgentSpecialist
Engages prospects and applicants, and books counsellors where they add most.
Student Services AgentSpecialist
Resolves everyday student needs and routes what needs a person.
Conversion AgentOutcome
Takes an enrolment target and finds where to focus.
Revenue AgentOutcome
Works backwards from a number to the audience and outreach.
KAI connects to the systems you already run, brings their context together, and can answer, act and update across them.
Plug in. Plug out. Nothing to rebuild.
Interaction layer
Chat
Voice
Intelligence
Email
What KAI does
01Understand context
02Answer
03Take action
04Update systems
SISStudent records
Ellucian Banner
Oracle PeopleSoft
Workday Student
CRMAdmissions
LeadSquared
Salesforce
Meritto
LMSLearning
Moodle
Blackboard
D2L Brightspace
KnowledgeSources
Website
Documents & PDFs
Policies & FAQs
CTITelephony
MCUBE
Exotel
Knowlarity
ERPFinance & ops
Dynamics 365
Oracle NetSuite
SAP
Swap out anythingPayments, HRMS, exams, WhatsApp, or any system with an API.
Your systems
Book a demo
Show me what KAI can do.
Tell us your problem statement. We'll show you how KAI handles it.
KAI is the AI engagement and intelligence layer for higher education - combining Chat, Voice and institutional intelligence across the learner lifecycle and institutional operations.