Every segment of the cycle needs something different.
From the first enquiry to the first week on campus, KAI knows where each person is and what they need next.
Pre-application
Enquiry
100,000enquiries a cycle
Programme fitEligibilityFees
KAI · Answers on web, WhatsApp and voice within minutes, qualifies the lead and books a counsellor.
Pre-application
Nurture and re-engagement
550,000past and undecided contacts
Webinars and visitsParent questionsComparisons
KAI · Keeps contacts warm with journeys timed to events and deadlines, within consent and frequency limits.
Application
Application in progress
8,000incomplete applications
DocumentsDeadlinesPortal help
KAI · Finds the exact blocker for each applicant and follows up by voice and WhatsApp.
During evaluation
Interviews and assessment
5,000+status questions a week
StatusInterview slotsReschedules
KAI · Answers status instantly, schedules interviews and tests, and keeps applicants engaged while they wait.
Post-acceptance
Offer to deposit
11,000offers made
Fee and depositScholarshipsAccommodation
KAI · Answers offer questions, nudges deposits and flags the offer holders who need a call today.
Post-acceptance
Reporting and onboarding
6,200new students
Visas and documentsOrientationFirst week
KAI · Carries admitted students through reporting, orientation and first-week questions.
Post-acceptance · Deposit to day one
Keep admitted students committed until they arrive.
7,000deposit holders, months from day one
Other institutions are still talking to them. The months between acceptance and arrival are where withdrawals happen.
Campus visitsProgramme and facultyInternships and placementsPeers and alumniHostel and travel
What KAI does
→Invites each student to campus visits and admitted-student days, and books the slot.
→Sends content matched to their programme: faculty, research, clubs, internships and placement outcomes.
→Connects them with current students and alumni from the same programme or city.
→Answers hostel, travel and pre-arrival questions as they come up.
→Spots withdrawal signals, such as going quiet, refund questions or mentions of another offer, and flags the student to a counsellor.
02 / Start with the outcome
Choose the outcome. KAI plans the work around it.
An outcome is what should happen, for which audience, by when. Fill an intake, raise applicant quality, lower acquisition cost or bring a dormant database back. Campaigns, journeys and conversations become ways of reaching it.
01
Fill an intake
Hit seat targets by programme and campus.
02
Attract higher-quality applicants
More applicants who meet your merit and fit criteria.
03
Lower cost per enrolled student
Spend where enrolments come from, not clicks.
04
Re-engage your database
Bring dormant contacts back into the funnel.
05
Launch a new programme
Fill a first cohort with no history to work from.
Outcome · Fill an intakePacing
6,000 enrolments across 40 programmes for the 2027 intake
Audience
100,000 inbound enquiries
By when
Fee deadline, 30 June
Measured by
Fee paid, enrolled
KAI's plan
→Forecast the gap for each programme from prior cycles and current pacing
→Call back high-intent enquiries within minutes and route them by counsellor capacity
→Chase stalled applications and offer holders before the deadline
Enrolments vs plan, week 1886%
KAI recommends
B.Tech Computer Science is 14% behind weekly plan. 2,300 webinar attendees have no counsellor call booked. Create a priority call queue and pause retargeting for the 1,900 already enrolled.
ApproveSee evidence
03 / Admissions Intelligence
Ask your admissions cycle a question.
Answers come in the language of outcomes: target against actual and forecast, cost per enrolled student, and the people who need attention.
Are we on track for this intake?Where is the gap, by programme and stage?Which channels and creatives produce enrolled students?Who needs action today?What should we change next?
This cycle · all programmesLive
Enquiries
100,000
Applications
32,000
Completed
24,000
Offers
11,000
Enrolled
6,200
KAI · Most drop-off is between application and completion. 6,800 are stuck on documents.
KAI connects to the CRM, SIS and application portal you use today, and writes everything back.
Native with Ken42
Goals, campaigns, journeys and attribution run in one place, from first enquiry to fee paid.
05 / Built around your journey
You decide how KAI runs your funnel. Then change it.
Change the opening, the sequence, the timing or the qualification logic, see what performs, and keep the winner. KAI recommends; your team decides what runs automatically.
When to ask about programme interest
When to collect contact details
When to offer a counsellor
Who gets called immediately
How long before chasing an incomplete application
Which actions need director approval
Who stops receiving ads once they enrol
What counts as high intent
Engage more of the demand you already create.
Respond while intent is high. Free your team for the conversations that need them.
KAI is the AI engagement and intelligence layer for higher education - combining Chat, Voice and institutional intelligence across the learner lifecycle and institutional operations.