KAI Agents
Give it a goal. Watch the work. See the result.
An agent takes an objective, plans the work and runs it across Chat, Voice and Intelligence. You approve the plan. It reports back with the result.
01
Attract Student journey · 5 agents
Fill the right seats at the right cost
“Where should we invest the next part of our recruitment budget, and which prospects need attention now?”
Campaign Strategist→
Creative Studio→
Enquiry Concierge→
Counsellor Copilot→
Re-engagement Agent→
Campaign Strategist
RunningRecommends spend by programme, geography and channel, judged on confirmed enrolments, not clicks.
1 Reads spend
2 Finds what converts
3 Proposes a budget
4 Marketing approves
Step 1 of 4
Pulls spend and enrolments by programme, geography and channel.
02
Enrol Student journey · 4 agents
Turn applicants into reported students
“Which applicants are likely to stall, and what specific help will move them forward?”
Application Completion Agent→
Interview Coordinator→
Offer & Yield Agent→
Onboarding Guide→
Application Completion Agent
RunningSpots stalled applications and missing documents, and helps applicants finish.
1 Spots stalls
2 Names the gap
3 Helps finish
4 Application complete
Step 1 of 4
Finds applications stuck partway through.
03
Thrive Student journey · 4 agents
Help every student continue and progress
“Which students need help now, what kind of support fits, and did it work?”
Early Alert Triage→
Advising Assistant→
Mentor Coordinator→
Progression Follow-up→
Early Alert Triage
RunningCombines academic, attendance and engagement signals to show who needs support, and why.
1 Reads signals
2 Spots risk
3 Suggests support
4 Tracks the effect
Step 1 of 4
Combines academic, attendance and engagement data.
04
Support Student journey · 3 agents
Resolve student issues the first time
“Which recurring problems hurt student experience, and which process change will fix them?”
Student Service Agent→
Case Router→
Service Recovery & Feedback→
Student Service Agent
RunningAnswers approved questions around the clock and opens a case when a person is needed.
1 Question arrives
2 Answers
3 Opens a case
4 Resolved
Step 1 of 4
A student asks on any channel, any time.
05
Launch Careers · 4 agents
Strengthen placements and employer relationships
“Which employers are likely to return, and where are students missing readiness?”
Employer Relationship Assistant→
Placement Readiness Coach→
Opportunity Matcher→
Interview Prep Coordinator→
Employer Relationship Assistant
RunningTracks each employer’s hiring history and prepares briefs before outreach.
1 Reads history
2 Spots returners
3 Writes a brief
4 Team reaches out
Step 1 of 4
Pulls each employer's hiring record.
06
Connect Alumni · 5 agents
Grow lifelong alumni relationships
“Whom should we cultivate, through whom, and for which cause?”
Alumni Relationship Assistant→
Fundraising Campaign Assistant→
Stewardship Agent→
Alumni Mentor Coordinator→
Lifelong Learning Agent→
Alumni Relationship Assistant
RunningKeeps alumni records current and prepares relationship briefs for staff.
1 Updates records
2 Reads engagement
3 Writes a brief
4 Staff connect
Step 1 of 4
Keeps alumni details current.
07
Teach Academic operations · 6 agents
Run teaching and assessment smoothly and fairly
“Where are timetables, exams and evaluation creating clashes, delays or inconsistent marks?”
Timetable Planner→
Exam Planner→
Question Paper Assistant→
Course & Content Builder→
Evaluation Assistant→
Results & Attainment Coordinator→
Timetable Planner
RunningBuilds clash-free timetables across faculty, rooms, sections and electives, and reworks them quickly when something changes.
1 Reads constraints
2 Builds
3 Dean approves
4 Reworks
Step 1 of 4
Faculty, rooms, sections and electives.
08
Elevate Institution · 6 agents
Academic quality, research and reputation
“Which programmes, research and evidence gaps deserve investment to reach our goals?”
Programme Review Assistant→
Faculty Capacity Planner→
Research & Grant Assistant→
Incubation Pathway Agent→
Accreditation Evidence Agent→
Ranking Scenario Assistant→
Programme Review Assistant
RunningCompares demand, outcomes and delivery cost by programme for academic review.
1 Reads data
2 Compares
3 Prepares the review
4 Committee decides
Step 1 of 4
Demand, outcomes and delivery cost.
09
Steward Institution · 5 agents
Run the institution on evidence
“Where can we improve collections and resource use, and which decisions need leadership this week?”
Fee Guidance & Collections Agent→
Finance Exception Assistant→
Resource Planning Assistant→
Leadership Briefing Agent→
Decision & Initiative Tracker→
Fee Guidance & Collections Agent
RunningExplains fee obligations, sends approved reminders and routes disputes to staff.
1 Reads dues
2 Explains
3 Reminds
4 Routes disputes
Step 1 of 4
Each student's fee obligations.
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